Privacy Policy

1. Introduction

Welcome to ACE Financial Services. We operate as an authorized Direct Selling Agent (DSA) partner for leading banks and financial institutions in India. This Privacy Policy details how we collect, process, share, and protect your personal identification information and credit application details when you interact with our website or apply for financial products through us.

By submitting your details via our online forms, you consent to the data collection and sharing practices outlined in this policy.

2. Information We Collect

To evaluate your eligibility and assist in securing approvals for credit cards or loans, we collect information including:

• Identity Details: Full Name (as printed on PAN card), Date of Birth, Gender, and Aadhaar Card details.
• Contact Details: Phone Number, Email Address, and Residential Address.
• Employment & Income Details: Employment type (Salaried, Business Owner, Self-employed), net monthly income, current employer, or company turnover details.
• Technical Information: IP address, device details, browser types, and usage data collected automatically via cookies.

3. How We Use Your Information

Your data helps us offer customized financial services. Specifically, we use it to:

• Pre-assess your credit eligibility before submitting details to bank portals.
• Match your profile with the best bank products (lowest interest rates, highest limits).
• Facilitate the digital Video KYC (Know Your Customer) process.
• Reach out to you via call, email, or WhatsApp to assist with paperwork and documentation.
• Operate, secure, and improve our website structure.

4. Data Sharing & Disclosure

We do not sell or rent your personal information to third-party marketers. As a Direct Selling Agent, your application files are shared strictly with our partner banks for the express purpose of processing your card or loan application.

These partner banks operate under their own strict privacy policies and regulatory frameworks. We only transfer your encrypted application documentation through secure bank-directed APIs and portals.

5. Data Security

We employ industry-standard security measures, including 256-bit SSL encryption for data transmission, to prevent unauthorized access, alteration, or distribution of your confidential income and contact data. All databases are hosted inside highly secured environments.

6. Your Rights

You have the right to request access to the data we hold, ask for corrections, or request that we delete your contact files from our internal databases. To exercise these rights, please email us directly at priyanka.agrawal@iiflpartner.com.